Account Support for Training Partners
- How to create public and private courses
- How to add students to a course
- How to pay for students
- How to update a student's name or email address
- Understanding student roster statuses
- How the Trustpilot review process works for students
- How to locate resources and policies for training partners
- How to download reports as a CST® or CSAT™
- How to update your trainer profile
- How to update your LTP profile
- How to add or remove trainers within a training organization
- How to manage permissions for team members within a training organization
- How to restrict organizations from updating trainer's course
- How to schedule courses with overlapping dates
- How to update a course's start date
- How to customize the course details introduction
- Troubleshooting common error messages while creating a course
- Troubleshooting a course that doesn't appear on the Course Search page
- Understanding course registration clicks
- How to locate and respond to Trustpilot reviews