Getting started
- Log into your Scrum Alliance dashboard
- Navigate to the Courses tab on the left-hand side of your dashboard home screen
- Select the Completed tab underneath My Courses
- Find the course with TrustPilot reviews you would like to respond to and and click the three-dot icon to the right of the course name.
- Select View details
- Select View and Reply underneath the Reviews for this Course
Replying to Reviews
From here, you'll see a list of all TrustPilot reviews that have been left for the selected course. This includes the rating, the date the review was left, and the student's comments (if any). Select the Respond button to reply to the student's feedback, and they'll receive a separate email from Trustpilot with your comment.