Scrum Alliance trainers and training partner admins have the ability to update student email addresses and resend welcome emails on course rosters. Please follow these instructions if you need to correct a student's name or email address. Please note you will not be able to edit information for students who have already successfully logged into their account.
- Log into your Dashboard
- Select the Courses tab in the lefthand menu
- Find the course you activated the student under and select View details
- Select Edit student information
- Select the Students tab
- Find the name or email address you need to update and enter the new one. Editable names and email addresses will have pencil icon next to it. Enter the new information and select Save
- Select Resend Email if you've entered a different email address, so a new welcome email can be delivered to the correct address
If you receive an error that an email address has already been taken, the student likely has two accounts that need to be combined. Please contact our support team for assistance for account merges.