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Scrum Alliance Help Center
Account Support
Account Support
Instructions and assistance with your Scrum Alliance account
Frequently Asked Questions
How to request documentation for certification or course attendance
How to request a new welcome email
How to merge multiple accounts into one profile
How to download or print a certification
Troubleshooting a missing certification
Profile Settings
How to update your email address without access to the original email
How to change a password
Changing profile visibility between public and private
How to manage email preferences
How to submit a Right to Be Forgotten request to remove all personal information
Digital Badging from BadgeCert
How to claim a digital badge
How to add a digital badge to LinkedIn
Troubleshooting a locked BadgeCert account
How to update name, company, email, or other information in a BadgeCert account
How to add a digital badge to an email signature
Path to CSP® Account Action
How to add work experience for an advanced or professional certification
Troubleshooting work experience that has not been validated