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  1. Scrum Alliance Help Center
  2. Account Support

Account Support

Instructions and assistance with your online Scrum Alliance account

General Questions

  • How do I create an account on your website?
  • My initialization link has expired. How do I request a new link?
  • I have two Scrum Alliance accounts. How can I combine them to access all of my certifications from one profile?
  • How do I download or print a copy of my certification?
  • How do I change my Scrum Alliance® password?
  • How do I make my profile private from other users?
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Path to CSP® Account Action

  • How do I add work experience for my advanced or CSP-level certification?
  • I have entered my work experience for my advanced or CSP®-level certification. Why hasn't it been approved?
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