Upon issuance of your digital badge, you'll receive an email on how to claim and share your badge. This email will include a personalized badge URL, a link to share your badge to LinkedIn, and instructions on how obtain a password to log into your BadgeCert account.
Please note your digital badge will not be issued until you've accepted the license agreement for your certification on your Scrum Alliance dashboard.
If your certification is active and you've accepted your license, but you didn't receive the email from BadgeCert, you can attempt to reset your password by following these steps:
- Visit the BadgeCert Account login page
- Select Request a new password?
- On the Reset Password page, enter the email that is associated with your Scrum Alliance account.
- If you entered the correct email, you will see a message in green text that says, “Password reset link has been sent to [your email].”
- Check your email for a message from badging@scrumalliance.org with the subject line “Badgecert.com password reset.” Follow the link in the email to reset your password.
- If you receive the error: “Input emailAddress is not valid,” please confirm your certification is active and that you have accepted your license.
If you have confirmed that your certification is active and that the license has been accepted, but you still receive the error, please contact our support team.