If you've entered the required amount of Scrum Education Units (SEUs®) to renew your certification(s), but still receive an "Insufficient SEUs" message when proceeding with your renewal payment, please check to see if they were accepted by doing the following:
- Log into your Dashboard
- Select Renewal in the left menu
- Scroll down to the My SEU log section and select Add SEUs
- Scroll down to the Unavailable SEUs section
Reasons your SEUs may be marked as unavailable:
- They were already used for a previous renewal
- They aren't within the renewal period (i.e. start-on date is not within 2.5 years of the current expiration date)
If you're renewing your certification past its expiration date, please note that your SEUs must still have an activity date within your renewal period; they cannot be past your current expiration date.