I am unable to make the renewal payment through Paypal. What should I do?

We understand there can be issues with processing through Paypal. 

In these situations, it is best to first contact your bank/card issuer to inquire about possible processing issues. Most often, this will resolve the issue. 

If this still does not help, please reach out to support@scrumalliance.org and we can work with you to complete the process. 

There will be no penalties assessed and your certification will remain active while we resolve the situation.