The Certified Scrum Trainers® (CSTs®) operate as independent businesses, and as such they are responsible for creating and managing all aspects of their courses, including course registrations, payments, scheduling and cancellations. Your best option is to contact the trainer or training organization directly for help.
If you require assistance locating your trainer's contact information, please visit the Course Search page to find your course. Please be aware that any rescheduling or refunds will be granted at the discretion of the training provider offering the course.