Why are my SEUs® not being accepted for renewal?

If you've entered the required amount of SEUs to renew your certification(s), but still receive an "Insufficient SEUs" message when proceeding with your renewal payment, please check for any SEUs that are under the “Lapsed/Used SEUs” header on your “Manage Your SEUs” page. 

If you're renewing your certification past its expiration date within the three-month grace period, please note that your SEUs must still have a Start On date within your renewal period; they cannot be past your current expiration date.