If you earned your certification prior to [date], as long as your certification is active*, you would have automatically received an email from firstname.lastname@example.org with the subject line of “Welcome to Scrum Alliance Digital Badging.” This email would have been sent to the address you have associated with your profile at scrumalliance.org.
If you earned your certification after [date], you should first ensure that you have accepted the license**.
If your certification is active and you have accepted your license, but you did not receive the email, you can claim your digital badge using the steps found here [link to FAQ on page 3].
*If your certification is not active, please visit here [link to FAQ on pg 2] to learn how to renew.
**If you did not accept your license, please refer to the steps here [link to FAQ on page 2].