Scrum Alliance® is thrilled to share a completely new design and user experience for one of the most vital aspects of the website: the logged-in dashboard.
Please log into your Scrum Alliance account to see the new design! Rest assured that you'll be able to complete all of the same necessary tasks but with a more intuitive experience.
If you have any questions, concerns, or comments, please contact the Support Team.
Why we've improved the dashboard
We've thoroughly examined all of the functionality related to the dashboard sections of the website. Knowing that this is a complex application, we needed to understand how everything worked together and—most importantly—how you, the Scrum Alliance® community, use it.
Our process and discovery included:
- Understanding pain points by talking to members.
- Performing a comparative analysis.
- Conducting user testing, including multiple rounds of member feedback, which has been incorporated into the new design. We also conducted focus groups.
Scrum Alliance® is committed to iterative improvement based on feedback and observable results. We have incorporated design improvements over time and added new features. As we strive to continuously improve this experience, we expect more enhancements in 2025, informed by the input of the Scrum Alliance community and website users.
Key benefits
A more interactive experience
We learned that members did not engage much with their dashboards. This design iteration—as well as those in the future—will seek to increase engagement and interaction with the dashboard and with Scrum Alliance as a whole so that you're getting the most out of your membership.
Improved visual design
The previous dashboard designs were outdated and inconsistent. For example, different font sizes and font hierarchies made it difficult to understand and navigate the pages. High-priority actions needed from the user were not obvious, and overall, the designs were unintuitive.
The new design is uncluttered, organized, and easy to read. Features and content are grouped together in logical and intuitive ways, and the navigation is clear—with "jump links" that allow you to easily skip to the sections you want to see. Actions that are a high priority for you to complete are appropriately placed within the design.
Improved user experience
The dashboard provides quick access to the information and actions that are most important to you.
Plus, this new design looks and functions very well on mobile devices. You'll be able to use your member dashboard easily on phones, tablets—any device you choose.
Let's explore some other enhancements:
Profile and Account
The previous design was confusing, in part because it had multiple subpages for editing personal information and duplicate fields on different forms.
The Account section is for all the information shared only between you and Scrum Alliance. It is not public-facing. Here, you can easily view, add and/or edit personal information, payment history, email communication preferences, and more.
Renewal
This page explains renewal requirements.
User research revealed that the previous design and layout provided little clarity about SEUs and other renewal requirements: the relationship between the requirements, what was due and when, what was complete, etc. We've completely redesigned this page and written new text and instructions to help explain how to renew and to be very clear about those requirements.
From this page, you will log your SEUs the same way you did before, but the layout and view are vastly improved.
What's next?
Log in and check out the new dashboard! We encourage you to take a look around, view and update your profile as needed, see your member benefits, and update your email preferences.
Questions? Please contact the Support Team.